Processing of personal data of clients Personal data of customers or suppliers are processed by Re-encounter Counselling for the following purpose (s): • Administrative purposes; • Communication about scheduling appointments • To provide care and implement the treatment plan
The basis for this personal information is: • Permission from the person concerned; • The data processing is necessary for the execution of an agreement;
For the above objectives, the Re-encounter Counselling can request the following personal data from you: - Name; - initials; - Sex; - Age - E-mail address; - Address; - Postal Code; - Place; - Phone number; - Living situation; - Educational attainment; - Profession; - GP data; - Pharmacy data;
Your personal data will be stored by Re-encounter Counselling for the processing mentioned above for the period: • During the term of the treatment agreement and thereafter only in the financial administration for a maximum of 5 years.
Provision to third parties We may provide the information you give to us to third parties only if this is necessary for the execution of the above described purposes. For instance we use a third party for: • Taking care of the financial administration;
We never pass on personal data to other parties with whom we have not entered into a processor agreement. With these parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. Furthermore, we will not pass on the information provided by you to other parties, unless this is legally required and permitted. We may share personal data with third parties if you give us written permission.
Storage period Re-encounter Counselling does not store personal data longer than necessary for the purpose for which it was provided or required by law.
Security We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;
The storage contains a physical and a digital part. The personal data (base file, signed treatment plan and consent form) are physically stored. The therapist’s notes are stored separately. Your therapist is the only person who has access to these data and she has a legal duty of confidentiality (professional secrecy).
There is a digital storage of data for accounting purposes that is protected with a password and which is only accessible to the person responsible for the file.
All persons who can take note of your data on behalf of Re-encounter Counselling are obliged to maintain their confidentiality;
We use a username and password policy on all our systems;
We pseudonymise and ensure the encryption of personal data if there is reason to do so;
We make encrypted backups of the personal data in order to be able to recover these in the event of physical or technical incidents;
We regularly test and evaluate our measures;
Our employees have been informed about the importance of the protection of personal data.
Rights concerning your data You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or a part of it) by us. You also have the right to have the data provided by you transferred by us to yourself or by order of you directly to another party. We can ask you to identify you before we can comply with the requests mentioned before. May we process your personal data on the basis of a permission given by you, you will always have the right to withdraw this consent.
Complaints If you have a complaint about the processing of your personal data, please contact us directly.
Questions? If you have any questions or comments about our Privacy Statement please feel free to contact us: Re-encounter Counselling Reencounterconsult@gmail.com +34 646051435
Drs Suzy Quix. Psychologist/ Psychotherapist, Certified Couples and Family therapist. Certified Emotionally Focused Couples Therapist and Supervisor. Speaking English & Dutch. Marbella +34 646051435 Reencounterconsult@gmail.com